Mobile Terms of Service
Mobile Terms of Service
Paw Naturals
Last updated: Feb. 15, 2023
The Paw Naturals mobile message service (the "Service") is operated by Paw Naturals LLC (“Paw Naturals”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Paw Naturals’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Paw Naturals through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Paw Naturals. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18557092441 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Paw Naturals mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18557092441 or email support@pawnaturals.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Our Story
How Paw Naturals Began
Paw Naturals was founded in 2007 with one simple mission: help pets live longer, healthier lives through better nutrition.
Long before natural and raw pet foods became mainstream, we believed that what our pets eat matters. We set out to create a place where Chicago pet parents could find the highest-quality foods, treats, supplements, and honest nutritional guidance—all under one roof.
Over the years, we've grown into one of Chicago's most trusted independent pet supply stores. We've helped thousands of families transition their pets to healthier diets, manage food allergies, improve digestion, support aging pets, and give puppies and kittens the healthiest possible start in life.
Today, Paw Naturals is proud to offer the largest selection of raw dog and cat foods in the Chicagoland area, including frozen, freeze-dried, gently cooked, and shelf-stable options. We carefully select every brand we carry because we believe your pet deserves nothing less than the very best.
But what truly sets us apart isn't just what's on our shelves—it's the relationships we've built with our customers. We take the time to get to know you and your pets, answer your questions, and provide personalized recommendations based on your pet's individual needs.
Whether you're feeding raw for the first time, searching for solutions to allergies or digestive issues, or simply looking for healthier options, we're here to help.
More Than Just a Pet Store
Nestled in Chicago's West Loop and directly across from a neighborhood dog park, Paw Naturals has become a gathering place for pet lovers throughout the city.
We love meeting new four-legged visitors, celebrating birthdays and gotcha days, and watching puppies grow into happy, healthy adults. To us, every customer becomes part of the Paw Naturals family.
When you shop with us, you're supporting a locally owned small business that's passionate about pets, committed to education, and dedicated to providing exceptional customer service.
We look forward to welcoming you—and your best friend—to our store.
Have a question? We’re here to help