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We accept returns of the following products within 30 days of purchase and accompanied by the original receipt:
Dog and cat food that is at least 1/2 full, or unopened canned food.
Collars and leads, unworn and in their original packaging.
Selected other merchandise that is unused and unopened, with label attached.
All sales are final for the following items: opened treats, toys, bones and chews, frozen treats and bones, and bakery goods. We also cannot accept returns of open canned food, supplements or marked down clearance items.
The return will be made in the original form of payment. Refunds for returns without a receipt will be issues via a store credit that can be used for any purchase of goods at Paw Naturals. These credits do not expire, but cannot be replaced if lost or stolen.