covid-19 Update

get 10% off + unlimited use
in-store & online.  Now thru april 7
coupon code:  COVID1920

Hours of Operation

Regular Hours Resume April 8

  • Monday:  10am - 7pm
  • Tuesday:  10am - 7pm
  • Wednesday:  10am - 7pm
  • Thursday:  10am - 7pm
  • Friday:  10am - 7pm
  • Saturday:  10am - 5pm
  • Sunday:  10am - 5pm

We are committed to stay open for business & servE the community we’ve called home for the past 10 years.  

how to be 'Paw-Free'

From the Founder

 To our 2 & 4-legged customers

We are in uncharted territory.
With developments & new information daily, old ways of thinking must be tossed aside. Paradigms are shifting and all we can do is adapt, help each other out and have faith this too shall pass.

We are fully committed to staying open and serving the community we’ve called home for the past 10 years.

Our 1st priority is the safety of our 2 & 4-legged customers & employees.
Our 2nd priority is to ensure our beloved companion animals have what they need.

You can find updates on store hours, delivery options & other developments on a dedicated page on our website:

if you have any special requests, please reach out and we will accommodate you as best we can.
Our goal is to continue to serve our customers and keep our entire family healthy – from customers to staff to our own extended families at home.

Times like these are when we all need our "Therapy Pets".
Let us help you take care of them, so they can take care of you.

Hang in there.
Spring is right around the corner.

Jami Ippolito
Owner / Founder / West Looper


For both our customers & staff

  • Implementing New Processes To Ensure Social Distancing 
  • Following CDC Guidelines for Daily Cleaning & Sanitizing
  • “Paws-Free” Shopping Integration: 
  • Curbside Pickup
  • Free Local Delivery ($30 Or More)
  • Chicagoland Delivery ($5 Flat Rate) 
  • Free Local Delivery Senior Citizen Customers (No Min)  
  • Postmates Delivery

Adjusted store hours

(thru April 7)  **Subject to change at any time**